Heights House Houston

Welcome to Houston, a charming and modern 4-bedroom, 4-bath retreat nestled in one of the city’s most beloved neighborhoods. Whether you’re here for business, a family getaway, or to explore Houston’s vibrant culture, this home is designed to bring comfort and connection to your stay.

Experience the perfect blend of historic charm and modern convenience! Just minutes from downtown, while surrounded by tree-lined streets, local cafes, and a walkable community that feels both lively and peaceful.

Whether you’re here for a weekend getaway or an extended stay, Heights House Houston offers the perfect launchpad to experience everything the city has to offer. Begin your mornings with coffee on the back patio, then set out to explore Houston’s world-class museums, from the Museum of Fine Arts to the Houston Museum of Natural Science. Discover the city’s vibrant culinary scene, catch a performance in the Theater District, or cheer on the Astros at Minute Maid Park.

After a day of adventure, return to your peaceful retreat in the Heights to relax in the private backyard, stream a movie, or catch up on work in one of the dedicated workspaces. Whether you’re a foodie, art enthusiast, sports fan, or simply looking to unwind, this home provides a restful base with easy access to Houston’s energy, culture, and charm.

Drive times:
Downtown Houston – 15 min
George Bush Intercontinental Airport (IAH) – 25 min
William P. Hobby Airport (HOU) – 35 min
Museum District – 20 min
Houston Zoo – 22 min
Minute Maid Park (Astros Stadium) – 18 min
The Galleria – 15 min
Memorial Park – 10 min
The Heights Shopping & Dining – 5 min

**Please note that travel times are during optimal driving and weather conditions. Drive times may change due to road conditions, weather conditions, or other potential traffic conditions.

‼ IMPORTANT: Please read through this description to the section labeled “other details to note” for any quirks or important information about the home! We strive for transparency, and you will find tons of detail in our listing for this reason! If you have any doubts about our home. Please reach out! Thanks!

Entry:
The home is equipped with a keypad on the front door. The code generated for you will be unique for your stay, and no one else will be given this code. Please do not share your code with others, and if you would like to register more than one code, please let us know! We’d love to get your help and ask if you’d please remove your shoes when entering the home and not allow water to soak on the floor.

First Floor:
• Bedroom w/ queen bed and attached bathroom

Second Floor:
• Living room: Couch, 65″ Smart TV, and 2 sleeper sofa chairs
• Dining: 8 seater dining table + 4 seats at the island
• Kitchen: Stainless steel appliances and fully-stocked kitchen essentials
• Bedroom w/ queen bed and separate bathroom

Third Floor:
• Bedroom w/ 2 twin beds and an attached bathroom
• Bedroom w/ king bed, sleeper sofa chair, & attached bathroom
• Full-size washing machine & dryer

*Freshly laundered towels, shampoo, conditioner, body wash, toilet paper, hairdryer, and other toiletry items provided.

Kitchen:
The Kitchen offers stainless steel appliances and essentials for you to feel at home!
✔ Keurig machine with K-Cups provided
✔ Kettle
✔ Cookware
✔ Toaster
✔ Dishwasher

If you feel something is missing from our kitchen and you would like to request it, please let us know and we will consider purchasing it for you and future guests!

Primary Suite:
Enjoy a peaceful night’s sleep in our cozy queen primary suite!
✔ King Bed
✔ Extra storage in 2 nightstands
✔ Ensuite bathroom
✔ Smart TV
✔ Closet
✔ Sofa Bed
✔ Drawer for extra storage

Bedroom 2:
Unwind in our cozy queen bedroom!
✔ Queen Bed
✔ Extra storage 1 nightstands

Bedroom 3:
You’ll love our private 2 single beds!
✔ 2 single Beds
✔ Extra storage 1 nightstands
✔ Closet

Bedroom 4:
Unwind in our cozy queen bedroom!
✔ Queen Bed
✔ Extra storage 2 nightstands
✔ Wood Bench

Bathroom 1:
This private ensuite bathroom provides a perfect place for getting ready in the morning!
✔ Shower
✔ Shampoo/Conditioner/Body wash
✔ Towels
✔ Makeup Towels (Please use these to remove makeup)

Bathroom 2:
This bathroom is centrally located with easy access from the entire home!
✔ Shower
✔ Shampoo/Conditioner/Body wash
✔ Towels
✔ Makeup Towels (Please use these to remove makeup)
✔ Storage Space

Bathroom 3:
This bathroom is centrally located with easy access from the entire home!
✔ Shower
✔ Shampoo/Conditioner/Body wash
✔ Towels
✔ Makeup Towels (Please use these to remove makeup)

Bathroom 4:
This bathroom is centrally located with easy access from the entire home!
✔ Shower
✔ Shampoo/Conditioner/Body wash
✔ Towels
✔ Makeup Towels (Please use these to remove makeup)

Laundry Area:
The laundry area is on the third floor of the property!
✔ Washer
✔ Dryer
✔ Laundry Detergent
✔ Iron

Located in a Fenced-in community.

Parking:
There are a total of 2 parking spaces at the property, and street parking is allowed.

• 2 vehicle attached garage
• Free street parking

You’ll have access to the entire home! The only thing we wish to mention is that we do have 1 locked closet that is for our owner supplies. This makes it easier for us to restock in between guests!

We are a small family operation. We typically have someone available as needed but do have “closed” operating hours where someone may not respond until the next day. Those hours are from 8 PM – 9 AM CST! Please note that hours are subject to change without notice. We prefer to keep communications on the Airbnb messages as often as possible and ask that you please do the same.

In the event of any emergencies, please reach out via phone. If you are calling during our “closed” hours you will need to call 2-3 times in order to get past the do not disturb settings on our phones.

We really do want you to feel like you are being taken care of so should you need anything or have questions, please reach out to us!

⏺DAMAGE PROTECTION & GUEST VERIFICATION:
To ensure that each guest is a great fit for our home and to maintain a safe, respectful environment for all, we require a brief guest verification process facilitated by our trusted third-party partner, Superhog/Truvi.

Shortly after booking, Truvi will contact you via email and/or text with simple instructions to complete the screening. This helps us ensure our property is aligned with your group’s needs and that house rules will be respected.

A non-refundable $50 fee is required to complete the verification. This step is necessary to finalize your reservation and proceed with check-in. Reservations that do not meet verification requirements may be subject to cancellation.

Thank you for your understanding and cooperation as we work to create an exceptional experience for all our guests.

⏺ADDITIONAL UNIT ON PROPERTY
Please note that there is an additional dwelling unit (ADU) located on the property. While you may notice other people around the premises during your stay, rest assured that the main home and your designated backyard are 100% private and exclusively reserved for your use.

The only shared area is the driveway space behind the home, which may be used by guests or residents of the ADU. We kindly ask that all guests be respectful of shared access areas and maintain courtesy during their stay.

⏺PARKING:
The side of house driveway is shared with a neighboring property and garage apartment, so it’s essential not to park along the side of the house at any time. Doing so blocks access and may result in your vehicle being towed without warning.

Garage access is not available at this property. Instead, guests have exclusive access to the curved blackstar gravel driveway located in front of the home. This area has space for 2-3 vehicles.

If additional parking is needed, there is room for one vehicle behind the home, next to the house. We appreciate your cooperation in keeping the shared access clear for all residents.

⏺AIR CONDITIONING:
Texas summers are HOT! With this in mind, some of the bedrooms have ceiling fans and we highly recommend you have them running during peak heat to ensure maximum airflow. It will help the AC run more efficiently!

If you are unfamiliar with central air there are a few things we would like to share to help make your stay as comfortable as possible!

Air Conditioning units work most efficiently when temperatures are reduced gradually. Allow the unit to cool the home in 2 degree increments and take a break for at least 30 mins before proceeding to the next temperature drop. Once you reach your desired temperature, you can leave it on “hold” and it will comfortably maintain the home. For example, if the home is 78 and I wish to reduce it to 72 then I would set the temperature to 76 then from 76 to 74 and 74 to 72 (taking 30 min breaks after each temperature threshold is met). Taking these types of breaks between cooling cycles to get to the desired temperature you want will help ensure the system doesn’t overwork itself and create a frozen coil! Once I am at 72 you can leave it at the desired temperature and the system will kick on automatically as needed.

In the event that a frozen coil occurs, you will have the AC turned on and the cool air won’t circulate!!!

In order to resolve this you will need to turn the temperature setting up (80-85 or so) so the outside AC condenser shuts off and run the unit in the “fan” only mode for a FEW HOURS (often 8-12 hours) in order to defrost the coils entirely. When you turn the unit back on, be sure to follow the 2 degree cooling cycle that is outlined above or the coil will freeze and you will find yourself in a hot home all summer long!

Please note: that there is no “temperature” lock on the thermostat. However, it is not recommended to have the temperature set to more than 20 degrees cooler than the outside temperature. For example, if the outside temperature is 95 degrees, we advise not to set the home below 75 degrees.

Failure to follow these instructions will cause frozen coils that we described above and result in any maintenance calls or repairs to become your financial responsibility.

⏺EXTENDED STAY:
We truly appreciate extended stays of 30 days or longer. If you choose to stay with us for an extended period, it would be our pleasure to accommodate you and offer special discounts tailored for those bookings.

Upon your arrival, we make sure the home is fully stocked with all the essential items to get you started. When you first arrive, if there is something missing or needs to be refilled, kindly inform us, and we will promptly address it.

It’s important to note that once these initial supplies have been depleted, we will not automatically refill consumable items such as toilet paper, hand/dish soap, laundry detergent, and similar items. We kindly request that you plan accordingly and make necessary arrangements for the duration of your stay.

We also want to inform you about a few additional details regarding extended stays:

1.Minimum Bimonthly Clean: To ensure the cleanliness and comfort of the property, we require a minimum bimonthly cleaning service to be performed. The cost of the cleaning service will be at the guest’s expense. Please note in the event you have a pet, the minimum bimonthly clean may be changed at our discretion to a more frequent schedule such as weekly. Please feel free to ask about the pricing and services offered for this home!

2.Utility Expenses: While your extended stay covers the cost of electricity, gas, water, and internet, please be aware that there is a combined cap of $300.00 per month for these expenses. On average, utilities total around $250.00 per month. If the total utility costs exceed the monthly cap, the additional amount will be the guest’s responsibility.

We strive to provide transparency and open communication regarding these important details. If you have any questions or require further clarification about the minimum bimonthly clean or utility expenses, please don’t hesitate to reach out to us. We are here to assist you and ensure your stay is both enjoyable and hassle-free.

In addition to our extended stay policy, some of our properties may require an additional lease agreement or screening process to be completed when staying for more than 30+ days. This may be due to HOA regulations, property management compliance, or owner requirement. Please reach out with any questions or concerns regarding this.

Thank you for considering an extended stay at our property, and we look forward to accommodating you and making your time with us as comfortable as possible!

⏺PET POLICY:
We understand that pets are part of the family, and we are delighted to welcome 2 pets to our space. If you would like to bring more than the allowed limit, kindly contact us before your arrival. We are happy to review and consider exceptions on a case-by-case basis.

Please note that additional fees shall apply, including a one-time pet fee and monthly pet rent. Pet fee is $289 as a one-time charge and applies regardless of the duration of your stay. For extended stays pet rent of $35 per pet monthly shall apply. These fees help us ensure a clean and comfortable environment for all our guests.

We strive to provide a pet-friendly atmosphere while also maintaining the quality and cleanliness of our property, and leaving pet waste in these spaces can damage them. Please ensure that all pet waste is promptly cleaned up in all areas on the property. Failure to clean up after your pet will result in additional fees of $150 to cover the cost of maintaining a clean and sanitary environment.

For the safety of all guests and pets, we require that all pets be on a leash when they are outside the home. Please ensure that your pet is under your control and supervision while on the property. Unleashed pets may be unpredictable, and we want to prevent any potential accidents or conflicts. Any damages or consequences that may occur due to your pets are your responsibility and appropriate action may be taken to rectify the situation.

If you have any questions or require further information regarding our pet policy or fees, please feel free to reach out to us. We are here to assist you and make your stay as enjoyable as possible for both you and your furry friend.

⏺SMOKING/VAPING:
We want to emphasize that our smoke and vape-free policy is strictly enforced. Smoking or vaping inside the home is strictly prohibited and any violations will result in a per incident fine of $500. This fine is applied on a per occurrence basis. In addition, any remediation costs shall be billed in full.

We kindly ask all guests to respect our policy and the well-being of our property and neighbors. Smoking or vaping inside the home not only poses health risks but also affects the overall comfort and cleanliness of the space for future guests.

Failure to comply with the smoke and vape-free policy may be grounds for termination of the stay without a refund. We take this matter seriously to ensure a pleasant and safe environment for all our guests.

If you need to smoke, we kindly request that you do so outside at least 6 feet away from any doors. This prevents any possible smoke to drift into the home.

We appreciate your understanding and cooperation in adhering to our smoking/vaping policy. Thank you for respecting our home and the comfort of all our guests.

⏺DRUG USE:
Drugs or any illegal substances are strictly prohibited in and outside of our property. Any reports of drugs will result in immediate termination of the stay/lease and may result in police action. Illegal substances and their use pose a significant health hazard not only to the user but to others including subsequent guests or visitors. Should the use of drugs be discovered the cost of remediation shall be billed in full plus an additional fine of $500.

⏺DAMAGES AND LOST REVENUE:
Please be aware that you are responsible for any damages caused to the furniture or any other part of our home during your stay. This includes any lost revenue resulting from repairs to our home due to damages caused by you, your group, or Invited guests.

We understand that damages may happen or occur during your stay. Our cleaning team is awesome at taking before and after pictures after every guest. As such we document the condition of our home before your arrival to ensure the home is up to our standards prior to your arrival. If you find anything during your visit that seems out of place or was damaged upon your arrival. Please do bring it to our attention as promptly as possible and we will make sure to notate the damages as pre-existing.

Please note in the event that we do have to collect for damages or lost revenue that management shall charge an additional 25% to reimburse them for their time, effort, and energy expended to rectify the issues. As such you will have this added to your costs.

⏺SECURITY CAMERAS AND SYSTEMS:
Safety is a top priority for us during your visit! As such we have installed security cameras that record motion events. Please see the amenities section of the listing for a detailed description of where these cameras can be found.

We use a Ring alarm station that can be used during your visit. Please feel free to arm/disarm it with the security code that is generated for you prior to your arrival. If you have any questions on how to use the security system, please reach out for more information! Use of the system is completely optional!

Any tampering, disabling, or adjustment of the cameras/security system shall result in a $250.00 per incident fee.

⏺ PARTY POLICY:
We strictly enforce our NO PARTY rule. If you are looking to host any type of large “event” or “gathering” please do not even request to book. A violation of this type will be penalized with a $500 fine and immediate termination of the stay!

⏺ NO UNREGISTERED GUESTS OVERNIGHT:
Only registered guests are allowed to stay overnight. Please note that we do charge an additional fee per person that stays in the property overnight (12 AM). This is automatically calculated upon booking so please confirm the correct amount of guests are disclosed. Failure to do so will result in a penalty rate of 50 dollars per person per night.

⏺BRING YOUR OWN LOGIN:
Please note that this property is equipped with Roku Smart TVs which include a number of different streaming service apps for you and your group to enjoy. While we do provide access to these services, it is strictly a “bring you own login” policy. In order to access the services you must use your own login information, one will not be provided for you. You can rest assured knowing that guest mode is enabled on the TV, and you will be logged out on your selected check-out date.

⏺EARLY CHECK-IN/LATE CHECK-OUT:
We understand that our guests may have specific travel schedules, and we strive to accommodate requests for early check-ins or late check-outs whenever possible. However, please note that these requests are subject to availability. We cannot guarantee approval for all early check-in or late check-out requests, as our primary focus is ensuring a seamless experience for all guests

If you would like to request an early check-in or late check-out, please contact us in advance, and we will do our best to accommodate your needs. If approved, additional fees may apply based on the requested time and the impact on our cleaning and maintenance schedules. These fees will be communicated to you before confirmation.

We appreciate your understanding and cooperation in adhering to our check-in and check-out times, as they allow us to maintain the high standard of cleanliness and comfort for all of our guests. Please note that if you do not request an early check-in time and try to access the property before the designated check-in time, it is likely that the property will not be prepared for your arrival. Additionally, if you do not request a late check-out and you stay beyond the designated check-out time, you will be charged for an additional night at the market rate for the property.

⏺ LOST AND FOUND:
We are not responsible for any lost items or belongings left behind. Please ensure that you take all your personal items with you when you check out. In the event that you leave something behind and we are able to assist in returning it to you, please note that our cleaners charge for their time and for postage. These costs will be passed on to you.

⏺ UTILITY OUTAGES:
Please be aware that utility outages, such as electricity, water, or internet, are beyond our control and may occasionally occur. We understand that such interruptions can be inconvenient, and we will do our best to assist and provide updates as available. However, no refunds will be given for utility outages, as these events are outside of our control.

⏺ DANDER AND ALLERGIES:
Please be aware that our home is pet-friendly. We do not keep a log of the types of pets that have stayed in our home, which means there may be pet dander, including cat or dog dander, still present. If you have allergies to pets, please consider this before booking. We strive to maintain a clean environment, but we cannot guarantee the complete removal of all pet allergens. No refunds will be given for allergy reactions caused by pet dander.

⏺ BUGS AND PESTS:
Please note that our homes are professionally treated for pests, and we have access to additional pest control services as needed. Despite these measures, bugs and pests are a natural part of the Texas landscape. Should you encounter any pests or bugs during your stay, please notify us immediately so we can contact pest control to address the situation promptly.

We understand that encountering pests can be unpleasant, but please be aware that no refunds will be given for the presence of bugs or pests, as they are an unavoidable aspect of the local environment. We appreciate your understanding and cooperation in maintaining a comfortable and clean living space during your stay.